OdessaConnect Launches Odessa At Home to Extend Client Support Between Visits
Fully managed home care package combines familiar TV-based technology, proactive engagement, and dedicated human support.
LOUISVILLE, KY | SEPTEMBER 3, 2026 | OdessaConnect today announced its expansion into the home care market with Odessa At Home, a fully managed solution that extends support between visits through dedicated OdessaConnect staff and familiar, easy-to-use technology.
With technology installed directly in the client’s home, Odessa At Home turns the television into a simple connection point for wellness check-ins, medication and appointment reminders, live video calls, family communication, and everyday assistance. Clients can engage through a screen they already know, without downloading an app, remembering a password, or learning unfamiliar technology.
The solution is designed to help agencies respond to three growing pressures across home care: caregiver shortages, heightened expectations for quality and responsiveness, and increasing demand from families for more coverage and reassurance.
“Home care agencies need new ways to support clients beyond the scheduled visit,” said Todd Smith, CEO. “Odessa At Home creates an additional layer of support that helps clients feel more connected, gives families greater peace of mind, and gives agencies better visibility into when someone may need more attention.”
A Fully Managed Layer of Support Between Visits
Odessa At Home combines OdessaConnect’s in-home technology with dedicated human support in one fully managed package.
Odessa At Home acts as an extension of the agency’s team, providing daily face-to-face video wellness check-ins, sharing updates with the agency and families, escalating concerns when needed, and helping identify changes in client needs that may require additional support.
This dedicated human layer helps agencies provide more consistent and proactive support between visits without requiring their own staff to manage every routine touchpoint. For clients, that means more support throughout the day. For families, it means more connection and reassurance. For agencies, it means greater visibility between visits and more capacity to focus on clients who need direct attention.
Agencies that prefer to manage engagement internally can choose an agency-managed model, which includes the in-home technology, automated wellness check-ins and reminders, video calling, family connectivity, and help with everyday needs such as transportation, meal delivery, veterinary appointments, and more.
Familiar Technology. Human Connection.
At the center of OdessaConnect is a screen clients already know how to use: their television.
Clients can receive reminders, participate in wellness check-ins, connect with family through video calls and messages, and access live assistance for everyday needs without relying on smartphones, apps, portals, or passwords.
By combining familiar technology with proactive engagement and real human support, OdessaConnect gives home care agencies a new way to extend the care experience beyond the scheduled visit.
More support for clients. More peace of mind for families.
About OdessaConnect
OdessaConnect is a health technology company helping seniors and people with disabilities stay connected to the people, care, and resources that matter most. Its TV-based platform transforms the most familiar screen in the home into an easy way to communicate, engage, and get support, reducing social isolation while bringing more confidence and independence to everyday life.
For more information about Odessa At Home, visit https://odessaconnect.tv/home-care/.
Media Contact
Amanda Evans
Chief Marketing Officer
amanda@odessaconnect.tv
